Welcome to the Privacy and Cookies Policy of the Vent Finance platform (the “Platform”), owned by Vent Finance SLU (in this Agreement, "Vent", "the Company", "we", "us" or "our"). For the purposes of this Agreement, the term “Users” has the same definition as found in our Terms and Conditions.
Effective: October, 2022
This Privacy and Cookies Policy sets out the different areas where user privacy is concerned and outlines all the questions you may have regarding how we process your data and how we deal with cookies on our platform. This policy also outlines the way we process, store, and protect user data and information. By reading this Agreement, you will be able to find the answers to the following questions:
Our Company collects the following data:
a. Information and personal data that you give us :
This information includes any and all information that you provide to us when accessing and making use of our services. This may include your name, address, date of birth, email address, photos of you for a profile picture, billing information relating to any payments such as bank details.
We also collect information regarding the products and services that are offered through our platform, including:
You may choose not to provide certain information to us, however in doing so you may be forfeiting the ability to use certain products or services we provide.
b. Automatic information
Certain types of information shall be automatically collected by us through your use of our platform and our services, including how you browse our platform, your interactions with our platform and content found within our platform, as well as your behavior using our platform when browsing the products and services on offer. We use cookies and other unique identifiers, and we receive other similar types of information when your internet browser accesses our platform or our products or services, as well as other content that is processed by us.
Other information that we automatically collect are:
Most of the data that we collected will be provided to us directly by you through your use of our services. This data shall be collected at the following stages of using our services:
We use your data in order to allow Participants and Projects to know who they are communicating with, as well as to communicate with you regarding the products and services that are provided by Projects to Participants, such as the processing of payments and orders. If requested by the Project, we may share the data collected in the KYC process.
We use your data in order to communicate with you regarding our services, Projects’ services and relationships with Participants throughout your use of our services.
We use your data in order to ensure the Platform functions properly according to your personal needs, analyze the performance of our Platform and services, to improve the usability of our services, and to fix any errors that may appear or be discovered.
Sometimes it is a legal obligation to collect and process information regarding our Users, such as bank details for payment processing, the verification of your identity, and AML screening.
It may occur that we contact you in order to request your consent to process some of your information for a specific purpose. This will be clearly communicated to you at the moment of requesting your consent to use and process your data. You may at any time withdraw your consent.
If you agree, we will share your data with our commercial partners so that they may offer you their products and services.
The security of your data is of utmost concern to us and therefore we have worked hard to ensure that all of your data that we collect is stored in a secure way, adhering to market standards in all scenarios, in order to allow you to rest easy knowing that your data is safe with us.
We do this in the following ways:
We will keep your data for up to two years. After this time period elapses, we will delete your data by erasing it from our servers and destroying any and all physical copies made up to the data of the time period expiring.
We use non-personal information provided to us through your use of our platform and our services, including products and services offered by Projects, prices of said products and services, and other non-personal information, for marketing purposes in order to showcase the best of what our platform has to offer.
We would also like to send you information about updates to our products and services that we think you might like, as well as those of our commercial partners. You will only receive such marketing communications if you have given us your express content to do so. No matter what, you will always be able to withdraw your consent and stop receiving such communications at any time.
We want to ensure that you are fully aware of all of your rights regarding the protection of your data. Here is a list of the rights you have at your disposal under the GDPR:
You have the right to request copies of your personal data. We may charge you a fee for this service.
You have the right to request us to correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to how we process your personal data, under certain conditions.
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request to exercise any of these rights, we will respond to you within one month. If you would like to exercise any of these rights, please contact us at:
Any purchase of cryptoassets available through the Platform will be recorded on the relevant public blockchain. Public blockchains operate like ledgers, intended to immutably record transactions on computer system networks. Many of these public blockchains allow forensic analysis that can lead to de-anonymization and inadvertent disclosure of private financial information, especially when blockchain data is combined with other data.
Because blockchains are decentralized or third-party networks that are not controlled or operated by Vent, we cannot delete, modify or alter personal data on such networks.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our platforms, we may collect information from you automatically through cookies or similar technology
For further information, visit https://allaboutcookies.org/
We use your cookies in a variety of ways that are aimed at improving your experience whilst using our services. These include:
There is a variety of types of cookies that many platforms use. We use the following:
We use these cookies in order to remember who you are if you have previously used our site so that we can maintain your personal preferences for using our platform. These are most typically used to remember your preferred language and your preferred currency.
We may use special advertising cookies in order to better understand your preferences regarding what types of services you typically look for on our platform and present you with services or products that may be of interest to you. We may sometimes share parts of this data with third parties or commercial partners for advertising purposes.
We use these cookies to better understand the use and operation of our platform and to make changes and improvements based on the data collected. We will always ask for your consent before using these cookies.
If you like, you can always change your web browser settings in order to not accept any cookies whatsoever. If you already have cookies on your web browser, you can erase all cookies currently on your web browser. Occasionally, this may result in certain platforms, webpages or functionalities not to work properly on your device or computer.
If you would like to disable or restrict the use of cookies on your browser, here are links to advice on how to do this from this most popular web browsers:
https://support.microsoft.com/en-us/search?query=enable%20cookies%20in%20edge
https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Our Privacy and Cookies Policy only applies to our platform. There may be links to other platforms or websites within our own. In order to find out how they deal with your privacy and cookies, please check their platforms.
We regularly check and update our Privacy and Cookies Policy in order to best protect you and to best reflect how we deal with your information and cookies on our platform.
Our Privacy and Cookies Policy was last updated on the 1st of September 2022.
If at any moment you would like to ask us about our Privacy and Cookies Policy, or anything regarding the data that we store about you, or if you would like to exercise your data protection rights, you can contact us through our email at dpo@vent.finance
If you choose to email us, please provide us with a detailed description of your question, doubt or request so that we can most effectively deal with your concern.
If at any time you would like to make a complaint about how we have dealt with your concerns, you may contact the Spanish data protection authorities, the Agencia Española de Protección de Datos (AEPD) at https://www.aepd.es/es/la-agencia/donde-encontrarnos.
Cookie Policy last update: 4th October 2022